Welcome to Crystal Sports Enterprises (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using any part of our website or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

1. General Information

Crystal Sports Enterprises specializes in the manufacturing and distribution of Sports Wear, Sports Bags, Fitness Wear, Casual Wear, and Fashion Wear. We are committed to providing top-quality products that combine comfort, durability, and style. These Terms apply to all users of our website and customers of our products, regardless of location.

2. Use of the Website

2.1 Eligibility: To use our website, you must be at least 18 years old or have the consent of a parent or legal guardian. By using our website, you represent and warrant that you meet this eligibility requirement.

2.2 Prohibited Activities: You agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with or disrupt the website’s functionality.
  • Attempt to access or collect other users’ personal information without consent.
  • Reverse engineer, decompile, or disassemble any part of our website.

3. Products and Services

3.1 Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions, images, or other content on our website are free from errors, complete, or current. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

3.2 Pricing: Prices for our products are subject to change without prior notice. All prices are listed in [currency] unless otherwise stated. We reserve the right to correct any pricing errors at our sole discretion.

3.3 Orders:

  • All orders are subject to availability and confirmation of payment.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the order, or issues with the payment method.

4. Shipping and Delivery

4.1 Shipping Policy: Shipping costs and delivery times may vary depending on your location and the shipping method selected. All shipping and delivery details will be provided at the time of purchase.

4.2 Customs and Duties: For international orders, you may be responsible for additional customs duties, taxes, or fees. These charges are not included in the purchase price and must be paid by you.

5. Returns and Refunds

5.1 Eligibility for Returns: We accept returns of unused and undamaged products within [X] days of delivery. To initiate a return, please contact our customer service team with proof of purchase.

5.2 Non-Returnable Items: Certain items, such as custom orders or clearance items, may not be eligible for return. These exceptions will be clearly stated at the time of purchase.

5.3 Refund Policy: Refunds will be issued to the original payment method within [Y] business days of receiving the returned product. Shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on our website, including text, images, graphics, logos, and software, is the property of Crystal Sports Enterprises or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our content is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Crystal Sports Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services.

8. Privacy Policy

Our collection and use of your personal information are governed by our Privacy Policy, which is available on our website. By using our services, you consent to the practices described in the Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising from these Terms shall be resolved through negotiation, mediation, or arbitration as agreed by the parties.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services after any changes indicate your acceptance of the updated Terms.

11. Contact Information

If you have any questions or concerns about these Terms or our services, please contact us.

Thank you for choosing Crystal Sports Enterprises. We value your trust and look forward to serving you.